Security

Security is a priority for us and our users. We ensure that all transaction processes are safe and all personal information is kept secure.

Cambridge University Press uses the most advanced commercially available 512-bit Secure Socket Layer (SSL) encryption technology to ensure that the information exchanged between the customer's computer and by Cambridge University Press is secure and cannot be accessed by any third party. SSL has been universally accepted on the World Wide Web for authenticated and encrypted communication between customers' computers and servers.

The firewall (virtual electronic fence that prevents unauthorized access to our servers), together with 512-bit SSL encryption technology ensures that your password, account details and other sensitive information are kept protected during its transmission over the Internet. Encryption converts your information into an encoded format before it's sent over the Internet.

All our websites will log you out if you haven't used the service for 20 minutes. This provides security if you leave your computer and forget to log-out. For special online services (such as your Royalty Statements page), we have reduced this time to 5 minutes for additional security.

What happens to the information you provide? The information collected by the ordering system is stored for your convenience only. Details such as delivery address are retrieved in the event of a future order so that you don't need to re-key them again. Other information collected on Cambridge University Press websites will only be used for the purposes expressed at the point of collection.

General Tips about Security

• When you choose your passwords, we recommend you use a combination of letters and numbers. Remember to change your password frequently.
• Keep your personal details secret. Never write down or reveal your passwords or memorable date.
• Always remember to log out after using a website that displays sensitive information. Never leave your computer unattended while you are logged in to the service.
• Make sure you regularly clear the file information recorded in your browser cache (the cache stores web addresses of your recently viewed pages).
• Look for the padlock symbol at the bottom right of a web page and check that the address begins with https:// to ensure the site is running in secure mode before you input sensitive information.